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App privacy policy

How the Align Studio app handles your personal data.

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About this policy

  • The Align Studio app is run by ALIGN PTE. LTD. (UEN 201916287Z), which runs Align Studio, a yoga studio in Ang Mo Kio, Singapore.
  • This policy explains how the app handles personal data under Singapore's Personal Data Protection Act 2012 (PDPA). How the studio uses your data for classes, bookings and payments is explained in our privacy notice, and applies to anything you give us through the app too.
  • We may update this policy. The date at the top shows when it last changed.

What the app itself collects

  • The app has no account of its own, no advertising and no analytics. It doesn't ask for your location, contacts, camera, microphone, photos or files.
  • To show our photos, prices and contact details, the app downloads them from our website. Our web host, Cloudflare, handles technical data such as your IP address to deliver them, and keeps short-term technical logs.
  • The app keeps a copy of these photos and details on your phone so they work without a connection.

Booking, buying and your account

  • The Account and Schedule screens, and the pages for booking classes and buying passes and packs, are pages from Momence, our booking and payment system, shown inside the app.
  • When you sign up, sign in, book, buy or accept our agreements there, you give us the details described in our privacy notice, such as your name, contact details, bookings and purchases.
  • Momence's pages also load analytics and advertising tools run by Momence and its partners, including Google, Meta, Microsoft, LinkedIn, X and HubSpot. They may set cookies and collect information such as the pages you view and identifiers for your device, under Momence's privacy policy. We don't control these tools.
  • Card payments are processed by Stripe. Your card details go directly to Stripe and never pass through the app.
  • Momence is a US company, and it and some of its providers store data outside Singapore, including in the United States. When personal data is transferred overseas, we follow the PDPA's rules for overseas transfers.

On your phone

  • So that you stay signed in, the app's built-in browser keeps your Momence sign-in on your phone until you sign out on Momence's page, clear the app's data or uninstall the app. On Android it isn't copied to your device backups.
  • Uninstalling the app removes everything it saved on your phone.

Links to other apps

  • WhatsApp, email, Maps and other websites open in those apps or your browser, which have their own privacy policies.

Keeping your data safe

  • The app only uses encrypted (https) connections, and shows only Momence's and Stripe's pages inside the app; other links open in your browser.
  • We keep personal data only as long as we need it for the purposes in our privacy notice, or as the law requires, and then delete it or make it anonymous.

Children

  • The app is meant for adults. For participants under 18, a parent or guardian books and gives us their details.

Deleting your account

  • To delete your account and personal data, see Delete your account.

Your rights

  • Ask what personal data we hold about you and how we have used or shared it in the past year.
  • Ask us to correct personal data that is wrong or incomplete.
  • Withdraw your consent. We'll explain what this means first; for example, we can't take bookings without your contact details.
  • We'll reply as soon as we reasonably can, normally within 30 days, and may need to check your identity first.
  • If you're not satisfied with our reply, you can contact Singapore's Personal Data Protection Commission (PDPC).

Contact our Data Protection Officer

  • Send questions, requests and complaints about personal data to our Data Protection Officer at alignstudio.sg@gmail.com.

How Align Studio handles personal data for classes, bookings and payments is in our privacy notice.

Align Studio