Delete your accountDelete your account

How to ask

• –Fill in the form below with the email address on your Momence account. You don't need to sign in or write to us.
• –This covers your account whether you signed up in our iPhone or Android app or on Momence's website. It's the same Momence account.

• Or email alignstudio.sg@gmail.com

What we delete and what we keep

• –We delete your account and the personal data we hold about you, such as your contact details, health and emergency contact information, bookings and messages, or make it anonymous.
• –We keep only what the law requires or what we need for an open complaint or dispute, such as payment and purchase records for tax and accounting. We delete those too once we no longer need them.
• –Deleting your account also removes any class packs or passes left on it, so use them or ask us about them first.

What happens next

• –We'll confirm by email within 30 days.
• –If we need to check the request came from you, for example because the email address isn't on any account, we'll email you first.
• –Uninstalling the app doesn't delete your account. It only removes what the app saved on your phone.
• –If you use the same Momence login with other studios, ask Momence too if you want to close it everywhere; its privacy policy explains how.

• Momence privacy policy